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1.866.336.7546 (SKIN)
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Shipping Policy

North America (Canada and USA): Canada Post and USPS
We offer FREE Standard shipping on orders that are $200 and over

 

Delivery Time

Rate

Type

5 to 7 Days

$7.99 - Free for orders over $200

Standard

3 to 4 Days

$14.99

Expedited – Insured

1 to 3 Days

$24.99

Priority Tracking Insured

STORE PICKUP

FREE

 

Pickup from

#120-100 East 1st Street, North Vancouver, BC

 

Store Hours:

Mon-Fri: 9:00am-5:00pm

Sat: 11:00am-3:00pm (Only by calling and arranging with staff in advance)

 

 

 

 


Outside North America - International Service
 All International orders are labelled as Gift with a low value to avoid custom / duty charges.
However if the customs apply any duty charges at destination country customer is responsible to pay such charges.

 

Delivery Time

Rate

Type

7 to 12 Days

$29.99 for orders up to $100
$34.99 for orders up to $200
$39.99 for orders  up to $1000
$49.99 for orders  over $1000

Priority Tracking Insured

 

 

For orders arriving at a HOTEL, please select the Express Shipping option. Delivery times cannot be guaranteed. Call our customer service if you have any questions (1-866-336-7546 or 604-982-3240)

 

 

*Exceptions:
1- Only local residents (Greater Vancouver, British Columbia, Canada) may select “Store Pick-Up” as a shipping option.
You can call our customer support at 1-866-336-7546 to arrange a time for pick-up of purchases at the following address: 120 – 100 East 1
st Street North Vancouver, B.C. V7L 1B1.

2- North America refers to only Canada and USA and not Mexico.

 

All Orders:
All delivery times are estimates. In most cases, delivery is within the specified time. However, in rare cases, delivery may take longer due to unforeseen and uncontrollable circumstances. Expedited and regular mail do not have guaranteed delivery times.

 

Claims:
In very rare cases, if your order is not delivered within the above mentioned period, claims can be made 4 weeks after the shipping date through the local postal company. Once the claim is approved, a second shipment or store credit will be issued. There will be no extra shipping cost for the second shipment.

 

 

Eternal Skin Care ®
120-100 East 1st Street
North Vancouver, BC V7L1B1
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