FAQs

>ACCOUNT ISSUES
>GENERAL INFO
>ORDER PLACEMENT
>ORDER INQUIRY
>PRODUCT CONCERNS

REWARD POINTS

What are Reward Points?

Reward points are stored value in your account that will be converted into dollar amounts with conversion rate which varies depending on the time you want to use your points.

How can I earn Reward Points?

You will automatically earn reward points for every dollar you spend on our store.

As of now, 100 Reward Points = $1.00

How can I check my Reward Points?

Click “My Account” on the upper right corner of the site to see your current reward points.

How do I use my Reward Points?

During checkout. simply enter the number of points you wish to use and the amount will be automatically deducted from your total order.

Are my Reward Points transferable to another account?

Due to currency difference, your paints cannot be transferred from US to Canada store and vice versa.
All points earned at your designated store can only be used at the same store during your checkout.

What happens to my Reward points if part or my entire order is cancelled?

You will no longer receive new reward points once you already used your previous points towards any order.

Do Reward Points expire?

Reward Points may expire for customer accounts that have not been active for more than 1 year.

>SHIPMENT CONCERNS

FAQs

>ACCOUNT ISSUES
>GENERAL INFO
>ORDER PLACEMENT
>ORDER INQUIRY
>PRODUCT CONCERNS

REWARD POINTS

What are Reward Points?

Reward points are stored value in your account that will be converted into dollar amounts with conversion rate which varies depending on the time you want to use your points.

How can I earn Reward Points?

You will automatically earn reward points for every dollar you spend on our store.

As of now, 100 Reward Points = $1.00

How can I check my Reward Points?

Click “My Account” on the upper right corner of the site to see your current reward points.

How do I use my Reward Points?

During checkout. simply enter the number of points you wish to use and the amount will be automatically deducted from your total order.

Are my Reward Points transferable to another account?

Due to currency difference, your paints cannot be transferred from US to Canada store and vice versa.
All points earned at your designated store can only be used at the same store during your checkout.

What happens to my Reward points if part or my entire order is cancelled?

You will no longer receive new reward points once you already used your previous points towards any order.

Do Reward Points expire?

Reward Points may expire for customer accounts that have not been active for more than 1 year.

>SHIPMENT CONCERNS

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eSkinCareStore

by Eternal Skin Care

120-100 East 1st Street
North Vancouver, BC V7L1B1
Canada
Copyrights 1999-2024

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Eternal Skin Care ®
120-100 East 1st Street
North Vancouver, BC V7L1B1
Canada
Copyrights 1999-2024

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