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Our Latest updates on COVID-19 pandemic at Eternal Skin Care Spa & Online Stores

FAQs

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>GENERAL INFO
>ORDER PLACEMENT
>ORDER INQUIRY
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SHIPMENT CONCERNS

What are my shipping options?

We have three options for North American destinations:

  • Expedited
  • Express
  • Priority

See our shipping policy for more details about delivery costs and approximate speeds.

How do I qualify for Free Shipping?

We offer free shipping for orders over CA$200.

How long will my order take to reach me?

All orders are processed within 24 hours during business days. Once an order is processed and shipped it is subject to the applicable delivery time. In general. most customers receive their orders within 6-10 days.

What if a product is out of stock?

In case your ordered item is no longer available or on back order, the processing time takes more than 7 business days. We will contact you via email or telephone to confirm if you would like us to:

  • put your order on hold
  • ship remaining items (extra cost may apply)
  • cancel your order

Do I have to pay customs and duty charges?

All parcels from North America will not have any customs or duty charges. To avoid custom duty charges, all international orders will be labelled as GIFT and will not have a shipping invoice.

Do you ship outside North America?

Yes, we do send a lot of orders outside North America every year.

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Eternal Skin Care ®
120-100 East 1st Street
North Vancouver, BC V7L1B1
Canada
Copyrights 1999-2020

Email Subscription

No spam. Unsubscribe at any time.

Eternal Skin Care ®
120-100 East 1st Street
North Vancouver, BC V7L1B1
Canada
Copyrights 1999-2020

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Shipping to CANADA/INTERNATIONAL

We make it easy for you to shop from Canada:

Price in Canadian Dollars.

Free shipping on orders over C$200.00.

Standard shipping of C$9.99.

Collect reward points and save with every purchase!

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